Every guest should feel confident communicating with their hosts and booking on Airbnb. Check how you’re doing compared to the targets for quality, responsiveness, and reliability.
What to work on
Guests expect a consistent level of quality, no matter where they stay.
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Make guests feel welcome by accepting requests whenever you’re available.
What you’re doing well
This reflects your performance over the last 365 days. It can take up to 24 hours for these numbers to reflect recent activity.